Career Opportunities at K2 Insurance Services

K2 Insurance Services is growing and so are the career opportunities we offer.

We offer a unique opportunity to join an established company in growth mode while earning a competitive compensation package that includes benefits such as medical, dental, and vision insurance with no waiting period; paid time-off in year of hire; and a 401(k) plan with generous employer match.

If you’re an insurance professional interested in career development opportunities with an innovative, rapidly growing company, please send your resume to careers@k2ins.com.

Job Positions Available

    SENIOR SYSTEMS ENGINEER

    K2 Insurance Services is seeking a full-time Senior Systems Engineer to join its IT team at its Harrisburg, PA office. This position is newly created due to business growth.
    K2, through its affiliated insurance companies and agencies, continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, underwriting, and support staff.
    The Senior Systems Engineer will design, implement, troubleshoot, analyze, and maintain the IT infrastructure of internal customer environments, including network connectivity and utilization, Windows server administration, virtualization, performance tuning, backup and restore.

    Responsibilities include:

    • Providing infrastructure services in all areas needed: networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.
    • Maintaining interoperability among critical systems.
    • Creating and maintaining comprehensive documentation as it relates to server and network topology, equipment, and configurations.
    • Evaluating the effectiveness and performance of systems and determining actions required to improve system performance.
    • Leading deployment of IT hardware and software and related maintenance.
    • Identifying and addressing potential security threats.
    • Managing backup and recovery systems.
    • Providing training and instruction to other staff members.
    • Providing Level 2 and Level 3 support for systems and network problems.

    The ideal candidate will have:

    • Degree in business, math, computer science, info systems, engineering or related technical field preferred, but not required.
    • Certifications such as CompTIA A+, Network+, Security+; Microsoft MCSE, MCSA: Cisco CCNA; VMware VCP, VCAP, or VCDX; and ITIL Project + or PMP strongly preferred.
    • At least 5 years’ systems engineering experience.
    • Experience with documenting hardware and software changes using BMC Track-It.
    • Experience managing VMware vSphere 6 and VMware Horizon a plus.
    • Advanced understanding of computer networks, CISCO switches and routers.
    • Excellent communication and problem-solving skills combined with strong customer service focus.
    • Willingness and ability to quickly learn and support new technologies and work with minimal supervision.
    • Flexibility to occasionally work outside standard business hours.

    IT SYSTEMS SUPPORT SPECIALIST

    K2 Insurance Services is seeking a full-time Systems Support Specialist to join its IT team at its Harrisburg, PA office.
    K2 Insurance, through its affiliated insurance companies and agencies, continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, underwriting, and support staff.

    IT Systems Support Specialist responsibilities include:

    • Providing on-site and remote users with technical support, including troubleshooting assistance and problem resolution for PCs (laptops and desktops), printers and other peripherals, PC and server applications, databases, mobile devices, and remote access.
    • Purchasing desktop hardware, installing software, configuring and setting up PCs, and installing and setting-up printers and other peripherals as necessary.
    • Participating in system updates (this may sometimes require work during non-standard business hours).
    • Keeping up-to-date on hardware and software supported.
    • Documenting procedures and resolution outcomes for future reference.

    The ideal candidate will have:

    • Degree or certification(s) related to computer science or related field is strongly preferred.
    • Proficiency in using computers with Windows 7/10 operating systems.
    • Three or more years’ experience supporting desktop software and hardware, including experience supporting MS Office/Office 365.
    • Experience with documenting hardware and software changes using BMC Track-It.
    • Experience managing VMware vSphere 6 and VMware Horizon a plus.
    • Basic understanding of computer networks, CISCO switches and routers.
    • Excellent communication and problem-solving skills combined with strong customer service focus.
    • Willingness and ability to quickly learn and support new technologies and work with minimal supervision.
    • Flexibility to occasionally work outside standard business hours.